Employee Spotlight: Erin Jones, ED Coding Lead

by OnPoint Healthcare Solutions


We’re so excited to introduce this month’s spotlight employee, Erin Jones, ED Coding Lead! We hope you enjoy learning about her role as an ED Coding Lead and what her life looks like in and outside of work!



How did you first get into coding, and how long have you been an ED Lead Coder?

“I had an amazing advisor at the college push me to add the medical coding certification on the side of my Healthcare Management degree.  I passed my CPC before I graduated from college in 2007. I landed my first auditing position in 2009 at a local hospital working my way to physician education and obtaining my CPMA in 2013, I had an amazing mentor, Bonnie. I began remote consulting and contract work to be able to work from home late in 2013 and received a management promotion in 2014. I worked as a Coding Resource Manager from 2014-2020, moving up to a Coding Director from 2020-2021. In 2021, I took some steps down the ladder to have more time with my family, coding, and auditing. In 2023 I took a position with OnPoint as a Lead ED Coder, to have a mix of all the things I loved about my management positions but still be able to have good work-life balance. While I have only been a Lead ED Coder for a few months, I have been in coding for over 16 years with about 10 of those years being in lead and management roles.”


What’s the most interesting chart you’ve ever coded?

“I don’t have a single interesting case that stands out but for a short stint I helped cover neurosurgery, and those were the most interesting to me outside of emergency room coding.”


What does a “day in the life” look like for you in your role?

“I check on work volumes and productivity for the team, then move to answering coder questions, reviewing holds and other items that seem off in the task queue. I keep training materials up to date. Depending on the week I also am auditing the coders or helping code to cover time off or increased volumes.”


What aspects of your job do you find the most rewarding

“Helping other team members when needed, as well as providing education and tips to coders to help them be more successful in their roles.”



What’s a work-related accomplishment that you’re proud of?

“Serving my local AAPC chapter as an educational speaker on occasion and then also becoming an officer for several years. I am no longer an officer but enjoyed serving as Education Officer and then President in the past.”



What is a professional motto or quote you work by? 

“If not us, who? If not now, when?” -JFK


What’s something about you (a fun fact) that not many people know?

“I have my motorcycle license and a lime green 650 Kawasaki Ninja.”


Favorite hobby?

“Making dresses and props for my daughter’s figure skating competitions.”


What is your favorite way to unwind? 

“Listening to music.”


What’s your idea of a perfect day?

“Spending the day with my kids and husband riding around the woods on our property.”


What’s your current favorite TV show/movie?

“A Bronx Tale.”


What’s the most beautiful place you’ve ever seen in person?


“The mountains of the Susquehannock State Forest Pennsylvania.”




Don’t forget to check back each month to get to know our featured employee of the month! We love sharing the different stories and personalities behind OnPoint, and we hope you enjoy learning more about our team.

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